(Pittsburgh, PA) June 21, 2018 – Information Technology Procurement Sourcing (ITPS), a leading provider of IT managed services, products and technology, has finalized an agreement to provide 24×7 remote managed service and technology support to Atlantic Precious Metal Refining (APMR), North America’s leading precious metal refining service.
With their technology needs growing, APMR began exploring options this spring around next generation technology and how to provide support for it. When ITPS reached out to introduce themselves, their expertise around delivering a full offering of technology support and services quickly stood out. After a thorough discovery process and understanding of APMR goals, ITPS was able to provide a customized plan which changed the way they consume, deliver and support the technology they have invested in.
Combining automated technology with senior level engineers who proactively monitor the health and wellness of all client systems, ITPS allows customers to rest assured that no matter the day or time, they have live support available with real-time data to resolve any issues that may come up. Layering this with strategic planning for future improvements, is the winning combination. This is especially true when it saves you money.
“I’m thankful ITPS reached out with a solution. After collaborating with a number of IT service providers, ITPS not only provided the most cost-effective solution, but also the solution which delivered the most value to our company and its needs. Above all, their communication, sense of urgency, and professionalism make them an easy company to do business with, which was a must for me.” – Don Mappin, CEO, Atlantic Precious Metal Refining